Cookie Policy

1. Overview

This Cookie Policy explains how Navo uses cookies and similar technologies when you visit the public website, use public tools, create an account, or use the Navo application.

This policy should be read together with the Privacy Policy.

2. What cookies are

Cookies are small text files stored on your device when you visit a website or use an online application.

Cookies can help a service remember your session, preserve preferences, improve security, and understand how the service is used.

3. How Navo uses cookies

Navo may use cookies and similar technologies to:

• Maintain authenticated user sessions.
• Keep users signed in where supported.
• Protect accounts and prevent unauthorized activity.
• Remember user preferences.
• Support form security and request validation.
• Detect technical problems and application errors.
• Measure usage and improve product performance.
• Support cookie-consent preferences where required.

4. Essential cookies

Essential cookies are required for Navo to function properly. They may support authentication, session management, security, navigation, and form protection.

Because these cookies are necessary to provide the service, they generally cannot be disabled through Navo’s cookie controls.

Examples may include cookies used to:

• Identify an authenticated session.
• Prevent cross-site request forgery.
• Protect account access.
• Preserve necessary application state.

5. Preference cookies

Preference cookies may remember choices you make, such as display settings, consent preferences, or other application options.

These cookies improve convenience but may not be strictly necessary for all Navo functionality.

6. Analytics and performance cookies

Navo may use analytics or performance cookies to understand how visitors and users interact with the website and application.

These technologies may collect information such as pages visited, features used, session duration, browser type, device type, general location derived from IP address, and technical performance data.

We use this information to identify problems, improve usability, and understand which parts of Navo are most useful.

7. Security and fraud-prevention technologies

Navo and its service providers may use cookies, logs, or similar technologies to detect suspicious activity, repeated login attempts, abuse, fraud, or technical attacks.

These technologies help protect user accounts, workspaces, and financial records.

8. Third-party cookies

Some third-party services used by Navo may set or read their own cookies when their features are used.

These services may include:

• Scheduling and demo-booking providers.
• Payment providers.
• Analytics providers.
• Error-monitoring services.
• Security and infrastructure providers.
• Embedded content or external tools.

Third-party cookies are governed by the privacy and cookie policies of the relevant provider.

9. Session and persistent cookies

Session cookies generally expire when you close your browser or when the session ends.

Persistent cookies remain on your device for a defined period or until you delete them. These cookies may remember preferences or consent choices between visits.

10. Managing cookies

Most browsers allow you to view, block, or delete cookies through their settings.

Blocking essential cookies may prevent you from signing in, using protected forms, or accessing parts of Navo.

Browser controls vary by provider. Review your browser’s privacy or cookie settings for specific instructions.

11. Cookie consent

Where required by applicable law, Navo may display a cookie consent banner or preference tool before using non-essential cookies.

You may be able to accept, reject, or customize non-essential cookie categories.

Essential cookies may remain active because they are required for the service to function securely.

12. Do Not Track signals

Some browsers provide a “Do Not Track” setting. There is currently no universally accepted technical standard for responding to all such signals.

Where applicable law requires recognition of specific opt-out signals, Navo will take reasonable steps to comply.

13. Changes to this policy

We may update this Cookie Policy when Navo changes its technology, service providers, analytics practices, or legal obligations.

The revised version will display an updated effective date.

14. Contact

Questions about this Cookie Policy may be submitted through the support or contact channels published on the Navo website.